Job Description:
We are currently seeking a Manager for our office in Alpharetta. We are looking for a highly motivated optician that is outgoing, professional, compassionate, good communicator with a strong desire to help provide an excellent patient experience. The manager is responsible for the overall sales and profitability of a store location. Manage all operations of the location to include personnel, merchandising, inventory management, training and safety. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. The optician assists and educates patients with their selection of eyeglass frames and lenses. They are responsible for overseeing all duties in the optical area, including placing orders to maintain inventory, dispensing, and repairs and adjustments for eyeglasses. A GA State Optician's License is welcomed but not required.
Essential Responsibilities include but are not limited to:
• Direct and execute planning, prioritizing and delegation skills to maximize the overall sales and profitability of an individual store. Develop maximum productivity through employee training and development as well as proper scheduling to the needs of the customer.
• Train Associates on merchandising procedures and acceptable in-stock position of required frames, lenses and contact lenses.
• Human Resource Management: Recruitment, selection, training, counseling, and development of Associates. Conduct Performance Appraisals and salary administration. Enforcement of policies and procedures. Responsible for all aspects of supervision.
• Customers experience to include: prompt greetings, professionalism, and dispensing guidelines.
• Create a climate of security and integrity to control inventory shrink from both internal and external theft. Control inventory through auditing paperwork such as special orders, inter-store merchandise transfers, return policies, and the monitoring of damaged and defective product in both the lab and retail areas.
• Monitor and enforce Company cash handling policies and procedures to include petty cash.
• Develop and maintain a good working relationship with the doctor and serve as liaison between doctor and store personnel.
• Assists and educates patients with the selection of frames and lenses based on the patient’s prescription and specific needs.
• Processes eyeglass orders, which includes pricing, measuring, collecting money, coding and documenting patient charts.
• Can bill Lab Jobs in practice management system Compulink experience would be great.
• Repairs and adjusts eyeglasses while ensuring patient satisfaction.
• Maintains clean, organized and stocked eyeglass displays (dusting, frame board and under stock)
• Manages inventory of eyeglass frames, accessories, tools and lab supplies.
• Order frames via practice management PO system
• Control lab inventory through auditing tray management procedures, special orders, check-in of lenses, breakage, returns, and the monitoring of damaged and defective product.
• Go through trays weekly, notifying patients of any delays
Education, Experience & Background:
• 5 - 10 years of related experience
• Some College Preferred
• Communication, interpersonal and negotiation skills
• Must have own vehicle and be an insured, licensed driver in current state of residence
• Able to work a varying schedule to include: days, nights, weekends.
PHYSICAL DEMANDS
• This position is performed in an office environment and requires periods of sitting or standing that may last one hour or longer.
• Job pressures are high for meeting deadlines, working on multiple tasks at one time, and frequent interruptions.
• The mental ability required is high for reasoning, reading, remembering, writing, and speaking.
• Must be flexible and able to function well in a fast-paced environment with great interpersonal skills to deal with many personalities.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Background Check required
Job Type: Full-time
Required experience:
Optician: ~7 years
Required license or certification:
LDO welcome but not required
Required education:
~Associate
We are currently seeking a Manager for our office in Alpharetta. We are looking for a highly motivated optician that is outgoing, professional, compassionate, good communicator with a strong desire to help provide an excellent patient experience. The manager is responsible for the overall sales and profitability of a store location. Manage all operations of the location to include personnel, merchandising, inventory management, training and safety. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. The optician assists and educates patients with their selection of eyeglass frames and lenses. They are responsible for overseeing all duties in the optical area, including placing orders to maintain inventory, dispensing, and repairs and adjustments for eyeglasses. A GA State Optician's License is welcomed but not required.
Essential Responsibilities include but are not limited to:
• Direct and execute planning, prioritizing and delegation skills to maximize the overall sales and profitability of an individual store. Develop maximum productivity through employee training and development as well as proper scheduling to the needs of the customer.
• Train Associates on merchandising procedures and acceptable in-stock position of required frames, lenses and contact lenses.
• Human Resource Management: Recruitment, selection, training, counseling, and development of Associates. Conduct Performance Appraisals and salary administration. Enforcement of policies and procedures. Responsible for all aspects of supervision.
• Customers experience to include: prompt greetings, professionalism, and dispensing guidelines.
• Create a climate of security and integrity to control inventory shrink from both internal and external theft. Control inventory through auditing paperwork such as special orders, inter-store merchandise transfers, return policies, and the monitoring of damaged and defective product in both the lab and retail areas.
• Monitor and enforce Company cash handling policies and procedures to include petty cash.
• Develop and maintain a good working relationship with the doctor and serve as liaison between doctor and store personnel.
• Assists and educates patients with the selection of frames and lenses based on the patient’s prescription and specific needs.
• Processes eyeglass orders, which includes pricing, measuring, collecting money, coding and documenting patient charts.
• Can bill Lab Jobs in practice management system Compulink experience would be great.
• Repairs and adjusts eyeglasses while ensuring patient satisfaction.
• Maintains clean, organized and stocked eyeglass displays (dusting, frame board and under stock)
• Manages inventory of eyeglass frames, accessories, tools and lab supplies.
• Order frames via practice management PO system
• Control lab inventory through auditing tray management procedures, special orders, check-in of lenses, breakage, returns, and the monitoring of damaged and defective product.
• Go through trays weekly, notifying patients of any delays
Education, Experience & Background:
• 5 - 10 years of related experience
• Some College Preferred
• Communication, interpersonal and negotiation skills
• Must have own vehicle and be an insured, licensed driver in current state of residence
• Able to work a varying schedule to include: days, nights, weekends.
PHYSICAL DEMANDS
• This position is performed in an office environment and requires periods of sitting or standing that may last one hour or longer.
• Job pressures are high for meeting deadlines, working on multiple tasks at one time, and frequent interruptions.
• The mental ability required is high for reasoning, reading, remembering, writing, and speaking.
• Must be flexible and able to function well in a fast-paced environment with great interpersonal skills to deal with many personalities.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Background Check required
Job Type: Full-time
Required experience:
Optician: ~7 years
Required license or certification:
LDO welcome but not required
Required education:
~Associate