Adam,
I listened to a good part of the audio. They have some great suggestions. They benefit of the check scanner, the way to put delayed charges with future dates, the way to use gift cards in office and with a market mailing, etc., and the make-a-wish (my audio cut out there). It would be great if a brief outline of the key points could be written and posted. Then it would be possible for us docs to go back to our office staff next Monday and try to create an action plan.
I would like someone from my office to listen to the audio, but I honestly don't think it will happen. We get busy taking care the items of the day, of course.
Thanks for providing this informative program.