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Help needed with 2 doctor logins

Discussion in 'CEwire2015' started by Joe Hegyi OD, Aug 7, 2015.

  1. Joe Hegyi OD

    Joe Hegyi OD Member

    68
    Messages
    Joined:
    Nov 9, 2009
    School/Org:
    ICO
    City:
    O'Fallon
    State:
    MO
    Back in May I registered my wife and I with separate email addresses. She's already completed her courses but when I try to log into my account it comes up with her name and info. Can you help me get my login to my account?

    I sent an email to support on the website but didn't get a response.

    Thanks

    Joe Hegyi (joe@ofallonfamilyeyecare.com)

    p.s. My wife's name is Laura Hegyi
     
  2. AdminWolf

    AdminWolf Site Administrator & Tech Lead
    Staff Member

    14,421
    Messages
    Joined:
    Feb 24, 2001
    School/Org:
    University of Michigan Medical School
    City:
    Lake Oswego
    State:
    OR
    I'm on it! Check your e-mail box.

    In terms of tech issues, this is probably the biggest one we've seen -- people who have multiple accounts forgetting to log in as separate people, or having problems logging in as the second person, and getting credit as the other one!
     
  3. Kristin Bartlett

    Kristin Bartlett Well-Known Member

    4,320
    Messages
    Joined:
    Jan 8, 2002
    School/Org:
    Univeristy of Houston College of Optometry
    City:
    Perth hills, Australia
    State:
    WA
    Occupational hazard when you are married to another optometrist. :D
     
  4. Paul Farkas

    Paul Farkas Administrator

    72,236
    Messages
    Joined:
    Dec 28, 2000
    School/Org:
    Columbia University / PCO
    City:
    Lake Oswego
    State:
    OR
    That should be the least of it. What else?:oops: