- Dec 26, 2001
- 120
- 30
- 28
- School/Org
- SUNY College of Optometry
- City
- Manhattan
- State
- NY
Wanted to thank all the folks who watched my last webinar on pediatric contacts and took the time to comment and make suggestions. It's always interesting to me how my own perception of myself differs from others'. Where I thought the lecture was way too basic, or too detailed, most commented it was too complex or not detailed enough and vice versa.
This is an excellent lesson in pediatrics. What you say and what people hear are often two different things. You of course hear yourself repeat the same thing 25x a day but to your patient the information is new. So never assume they aren't interested or aren't listening. Stop, assess, repeat, ask if they have questions. Edit your scripts constantly for clarity.
Anyhow, I'm taking your comments to heart. The next lecture, should you still want to hear one, is only an hour but sadly my kiddie, dorky, dad jokes will remain because...well because it's a lecture about kiddies and their dorky dads.
This is an excellent lesson in pediatrics. What you say and what people hear are often two different things. You of course hear yourself repeat the same thing 25x a day but to your patient the information is new. So never assume they aren't interested or aren't listening. Stop, assess, repeat, ask if they have questions. Edit your scripts constantly for clarity.
Anyhow, I'm taking your comments to heart. The next lecture, should you still want to hear one, is only an hour but sadly my kiddie, dorky, dad jokes will remain because...well because it's a lecture about kiddies and their dorky dads.
