Practice ManagementTechnology

LensCrafters Closing Local Labs: The Era of 1-Hour Specs Dead?

This week we saw a flurry of reports throughout many regions of the US that LensCrafters is shuttering their local labs, and will now rely on large, centralized labs to service their corporate stores.

With many stores already lacking an in-house lab, and now with local options disappearing, does this mean that the era of “1-hour lenses”, or “same-day lenses” has come to a close?

Amazon has proven that people are willing to wait up to 2 days if the price and product is right. That very model is killing traditional retailers across the US (including many of the malls where LensCrafters tend to be located!)

So perhaps this speaks more to a changing retail environment than anything else.

Will this change impact your practice? Weigh in!

Continue Reading
InterviewODwire.org RadioPractice Management

Building and Running a Profitable Optical with Jay Binkowitz [#R019]

Noted consultant and creator of the EDGE system, Jay Binkowitz stops by to chat with us about the basics of running a profitable optical.

We touch on several points, including:

  • OD/Optician Partnerships
  • Maintaining profitability in an era of vision care plans
  • How much space an optical should take up
  • Board management
  • How often one should renovate
  • To edge, or not to edge!

Whether you are just getting out of school & setting up an optical for the first time, or have been through it before, Jay offers lots of practical tips.

Continue Reading
InterviewODwire.org RadioPractice Management

Boosting Second-Pair Sales with Tom Bowman [#R015]

Do you feel uncomfortable promoting second-pairs or upselling in your optical?

Ever wondered how to boost your sale of second-pairs without sounding like a used car salesman?

In this ODwire.org Radio interview, long-time ODwire.org member and consultant Tom Bowman gives his tips on how to make it happen, even for the most reticent sales person.

If you are responsible for optical sales in your practice, you won’t want to miss this one!

Continue Reading